Accelerated Connections offers 24/7/365 live answer support for our clients. We welcome your correspondence through your preferred method, although always urge our customers to launch a case through our dedicated client portal. We can also be reached through phone and direct email as required.
Email our technical services, provisioning or sales teams for assistance.
Looking for your control panel? Find your respective portal login page in the list below.
Launch a ticket in your client portal to open a new case & place new orders.
Our staff are available by phone to assist you with all of your needs.
Tech. Services: 1-888-739-5119
Toll Free: 1-888-814-1635
ACI Portal Logins
|ACI Webmail||Webmail Clients (ACI Email & NC Migrated Clients)||ACI Voice Portal||ACI MetaSwitch Control Panel|
|ACI Legacy Webmail||Legacy Webmail clients||ACI Legacy Voice Portal||ACI M6 Voice Control Panel|
|My iDeny||E-mail SPAM Filtering Control Panel|
ACI Network Status
Accelerated Connections conducts up-to the-minute active monitoring of our nationwide voice and data network. ACI's standard network maintenance window occurs between 12:00am - 6:00am EST to help minimize impact on our clientele across the country. In some cases, emergency network maintenance is required immediately and will be carried out during business hours.
| Core Systems
Dial Up Connections
DSL / ADSL Connections
EoC / Cable Connections
Lan X & Fiber Connections
Off-Net DSL (VPN Sites)
Payment Gateway Services
Web Hosting Servers
Wireless 3G Connections
| Call Completion
Toll Free Services
| Cloud Services
Fire Suppression Systems
Hydro & Electrical
|No announcements are posted at this time.|
|All services are functioning normally at this time.|
[Atlantic Canada On-Net DSL] - Scheduled Network MaintenanceAreas Affected : DSL / ADSL Connections
Please be advised that the date of this work activity has changed to April 2, 2017.
Start Time (YYYY-MM-DD / 24 Hour Clock): 2017-03-19 02:00:00
End Time (YYYY-MM-DD / 24 Hour Clock): 2017-03-19 06:00:00
Timezone : ADT
Expected Downtime: Up to 5 minutes.
Maintenance Details: Carrier network maintenance.
Affected Devices/Area: On-net DSL connections in Atlantic Canada.
As part of our ongoing efforts to improve the performance, reliability and integrity of our network, routine maintenance is required in continuing to provide excellent quality of service.
Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause. If you have any problems with your service after this time, or if you have any questions regarding the maintenance at any point, please call Technical Services at 416.637.3433 / 1.888.739.5119 and reference the Maintenance Ticket listed.
ACI NOC Team
Telephone Number: 416-967-6767 / 1.888.739.5119
Email Address: firstname.lastname@example.org
Recently Closed Notices